Get in Touch
Have a question, feedback, or need help? Our team is here for you.
Email Us
Send us a message anytime. We typically respond within 24 hours.
[email protected]
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Call Us (Turkey)
Available Monday – Friday, 9 AM – 6 PM (GMT+3).
+90 545 745 48 43
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Call Us (Ghana)
Available Monday – Friday, 9 AM – 5 PM (GMT).
+233 240 398 861
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Visit Us
Our office is located in Esenyurt, Istanbul.
Gökevler mah. 538. Sok. no:6a/51, Esenyurt, İstanbul 34522, Turkey
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Business Hours
Mon – Fri, 9:00 AM – 6:00 PM (GMT+3)
Email Response Time
Within 24 hours on business days
Safety Reports
Prioritized & reviewed immediately
Reach the Right Team
Contact the department best suited to help with your inquiry.
Gökevler mahallesi 538. Sokak no:6a/51, Esenyurt/İstanbul, Turkey 34522
Frequently Asked Questions
Quick answers to common questions.
How do I reset my password?+
Go to the login page and tap Forgot Password. Enter your email and we'll send you a reset link.
How do I delete my account?+
Open Settings, Account, Delete Account. Your data will be removed within 30 days.
I matched with someone who seems fake. What should I do?+
Tap the three dots on their profile and select Report. Our team reviews every report within 24 hours.
How long does it take to get a response?+
Email responses are within 24 hours on business days. Safety issues are prioritized immediately.
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