Get in Touch

Have a question, feedback, or need help? Our team is here for you. Reach out through any of the channels below and we'll get back to you as quickly as possible.

Email Us

Send us a message anytime. We typically respond within 24 hours.

[email protected]

Send Email

Call Us (Turkey)

Available Monday – Friday, 9 AM – 6 PM (GMT+3).

+90 545 745 48 43

Call Now

Call Us (Ghana)

Available Monday – Friday, 9 AM – 5 PM (GMT).

+233 240 398 861

Call Now

Visit Us

Our office is located in Esenyurt, Istanbul.

Gökevler mah. 538. Sok. no:6a/51, Esenyurt, İstanbul 34522, Turkey

Get Directions

Business Hours

Mon – Fri, 9:00 AM – 6:00 PM (GMT+3)

Email Response Time

Within 24 hours on business days

Safety Reports

Prioritized & reviewed immediately

Reach the Right Team

Contact the department best suited to help with your inquiry.

General Support

Account issues, bugs, and general help

[email protected]

Trust & Safety

Report abuse, harassment, or suspicious activity

[email protected]

Press & Media

Press inquiries, interviews, and media kits

[email protected]

Partnerships

Business collaborations and sponsorships

[email protected]

Gökevler mahallesi 538. Sokak no:6a/51, Esenyurt/İstanbul, Turkey 34522

Frequently Asked Questions

Quick answers to common questions. Can't find what you need? Reach out above.

How do I reset my password?+

Go to the login page and tap 'Forgot Password.' Enter your email address and we'll send you a reset link. If you signed up with a phone number, use the OTP option instead.

How do I delete my account?+

Open Settings → Account → Delete Account. Your data will be permanently removed within 30 days as per our privacy policy. You can also email [email protected] to request deletion.

I matched with someone who seems fake. What should I do?+

Tap the three dots on their profile and select 'Report.' Our Trust & Safety team reviews every report within 24 hours. You can also email [email protected] with screenshots.

How long does it take to get a response?+

Email responses are typically within 24 hours on business days. Phone support is available Monday–Friday during business hours. Urgent safety issues are prioritized immediately.

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